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CustomerService domain

CustomerService Commands

ForwardCustomerThreadCommand

PrestaShop\PrestaShop\Core\Domain\CustomerService\Command\ForwardCustomerThreadCommand Forwards customer thread

Command details
Constructor parameters
    Handler class PrestaShop\PrestaShop\Adapter\CustomerService\CommandHandler\ForwardCustomerThreadHandler

    Implements:

    • PrestaShop\PrestaShop\Core\Domain\CustomerService\CommandHandler\ForwardCustomerThreadHandlerInterface
    Return type void

    ReplyToCustomerThreadCommand

    PrestaShop\PrestaShop\Core\Domain\CustomerService\Command\ReplyToCustomerThreadCommand Reply to given customer thread

    Command details
    Constructor parameters
    • $int $customerThreadId
    • $string $replyMessage
    Handler class PrestaShop\PrestaShop\Adapter\CustomerService\CommandHandler\ReplyToCustomerThreadHandler

    Implements:

    • PrestaShop\PrestaShop\Core\Domain\CustomerService\CommandHandler\ReplyToCustomerThreadHandlerInterface
    Return type void

    UpdateCustomerThreadStatusCommand

    PrestaShop\PrestaShop\Core\Domain\CustomerService\Command\UpdateCustomerThreadStatusCommand Updates customer thread with given status

    Command details
    Constructor parameters
    • $int $customerThreadId
    • $string $newCustomerThreadStatus
    Handler class PrestaShop\PrestaShop\Core\Domain\CustomerService\CommandHandler\UpdateCustomerThreadStatusHandler

    Implements:

    • PrestaShop\PrestaShop\Core\Domain\CustomerService\CommandHandler\UpdateCustomerThreadStatusHandlerInterface
    Return type void

    CustomerService Queries

    GetCustomerThreadForViewing

    PrestaShop\PrestaShop\Core\Domain\CustomerService\Query\GetCustomerThreadForViewing Gets customer thread for viewing

    Query details
    Constructor parameters
    • $int $customerThreadId
    Handler class PrestaShop\PrestaShop\Adapter\CustomerService\QueryHandler\GetCustomerThreadForViewingHandler

    Implements:

    • PrestaShop\PrestaShop\Core\Domain\CustomerService\QueryHandler\GetCustomerThreadForViewingHandlerInterface
    Return type PrestaShop\PrestaShop\Core\Domain\CustomerService\QueryResult\CustomerThreadView

    GetCustomerServiceSignature

    PrestaShop\PrestaShop\Core\Domain\CustomerService\Query\GetCustomerServiceSignature Gets signature for replying in customer thread

    Query details
    Constructor parameters
    • $int $languageId
    Handler class PrestaShop\PrestaShop\Core\Domain\CustomerService\QueryHandler\GetCustomerServiceSignatureHandler

    Implements:

    • PrestaShop\PrestaShop\Core\Domain\CustomerService\QueryHandler\GetCustomerServiceSignatureHandlerInterface
    Return type string